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جناب آقای جلایر خلیلزاده

جناب آقای جلایر خلیلزاده

 

Jalayer Khalilzadeh


EDUCATION:

• PhD in Hospitality Management, Rosen College of Hospitality Management, University of Central Florida (UCF), Orlando, Florida; USA

• M.Sc. in Tourism Management (Tourism Marketing), Allameh Tabataba’i University (ATU), Tehran, Tehran; Iran

  Khalilzadeh, J. (2011). Relationships of Job Satisfaction and its Dependents Variables with Human Resource Productivity of Tehran’s Upscale Hotels’ Room Division Personnel (Case Study of Parsian Hotel Chains). M.Sc. in Tourism Management (Marketing), Allameh Tabataba'i (ATU), Tehran, Iran. Supervisor: Dr. Hamid Zargham Borujeni (ATU), Advisor: Prof. Jafar Jafari (University of Wisconsin-stout).

• B.Sc. in Hotel Management, Islamic Azad University (IAU)- Science & Research Branch, Tehran, Tehran; Iran

  Khalilzadeh, J. (2007). Front Office Job Analysis & Descriptions of Esteghlal Hotel. B.Sc. in Hotel Management, Islamic Azad University (IAU), Science and Research Branch, Tehran, Iran. Advisor: Abbas Shirian.

• AA. in Travel & Tourism Services, Sheikhbahaee Private Institute & University, Isfahan, Isfahan; Iran



PUBLICATIONS:


Journal (Blind Peer Reviewed)

• Khalilzadeh, J., Chiappa, G. D., Jafari, J., & Hamid Zargham Borujeni. (2013). Methodological approaches to job satisfaction measurement in hospitality firms. International Journal of Contemporary Hospitality 25(6), 865-882.

• Khalilzadeh, J., Jahromi, M. F., & Rajabi, Z. (2013). Complaining Behaviors in Restaurants: New Roles in Failure Scenarios. International Journal of Tourism Sciences, 13(1), 1-26.


Conference Presentations

(Blind Peer Reviewed)

• Hosseini, S. M., & Khalilzadeh, J., Ghahramani, L. (2015). Racists Do Not Travel: Is The Contribution of Tourism to The Global Peace Just A Myth? Paper presented at the 3rd World Research Summit for Tourism and Hospitality and 1st USA-China Tourism Research Summit: Transforming Partnerships, Orlando, Florida. The Presentation is available at: https://www.youtube.com/watch?v=rJVTdh6CbZw 


• Khalilzadeh, J., & Kwun, D. (2015). Pictorial Menu in Authentic Cuisine Experience: An experimental approach to customer choice. Paper presented at the 20th Annual Graduate Education & Graduate Student Research Conference in Hospitality and Tourism, The Embassy Suites USF, Tampa, Florida, USA. Poster presentation retrieved from http://usfgradconference.com/wp-content/uploads/2015_Grad_Conf_Proceedings.pdf

• Kizildag, M., & Khalilzadeh, J. (2014). Ex-post return efficiency of the investment trust funds using data envelopment analysis with higher-order moments framework. Paper presented at the Global Interdisciplinary Business-Economics Advancement Conference (GIBA), Clearwater, Florida.

• Jahromi, M. F., Khalilzadeh, J., & Rajabi, Z. (2013). Iranian Female Tourists' New Identities. Paper presented at the 2nd World Research Summit for Tourism and Hospitality: Crossing the Bridge, UCF Rosen College of Hospitality Management, Orlando, Florida, USA.

• Khalilzadeh, J., Jahromi, M. F., & Rajabi, Z. (2013). Consumer Complaining Behavior: Personality Matters? Paper presented at the 2nd World Research Summit for Tourism and Hospitality: Crossing the Bridge, UCF Rosen College of Hospitality Management, Orlando, Florida, USA.

• Khalilzadeh, J., Rajabi, Z., & Jahromi, M. F. (2012). Complaining Behaviors in Restaurants: New Roles in Failure Scenarios. Paper presented at The 2012 TOSOK International Tourism Conference, Ulsan, South Korea.

• Borujeni, H. Z., Khalilzadeh, J., & Rajabi, R. (2011). Productivity measurement of Parsian Chain Hotels with relational network DEA. Paper presented at the Tourism and New Hospitality Conference, Tehran, Iran.

• Khalilzadeh, J., & Mohammad-Alipour, R. (2010). A review of productivity in hospitality industry and productivity measurement with data envelopment analysis (DEA) method. Paper presented at the International Hotel Management Conference, Kish Island, Iran.

• Khalilzadeh, J. (2007). Iran’s Destination Management Systems (DMS) Websites: 10 Touristic States. Paper presented at the International e-tourism Conference, Tehran, Iran.


In Progress

• Khalilzadeh, J., Ghahramani, L., & Tabari, S. (Under Review). From "Hypercritics" to "Happy Campers": Who Complains the Most in Fine Dining Restaurants? International Journal of Hospitality Management [Original Research].

• Khalilzadeh, J., & Tabari, S., Fyall, A. (Analysis). Watching the 2014 FIFA World Cup games on TV and the effect on destination choice decisions of international students: Developing a new model. [Original Research].

• Khalilzadeh, J., & Ozturk, A. (Under Review). Intention to use Near Field Communication (NFC) in Hospitality Industry: Unified Theory of Acceptance and Use of Technology (UTAUT) Model. [Original Research].

• Khalilzadeh, J. (Writing in Process). Risk, Trust, and Social Networks: Technology Acceptance Model (ATM) Approach. [Original Research].

• Khalilzadeh, J. (Writing in Progress). Impact of Racist Attitudes on Destination Elimination [Original Research].

• Khalilzadeh, J., & Kwun, D. (Data Collection). Pictorial Menu in Authentic Cuisine Experience [Original Research].

• Khalilzadeh, J., & Croes, R. (Proposal in Progress). Critical Issues in Work/Life Balance Literature: Job Satisfaction Perspective [Original Research].


RESEARCH INTERESTS:


Cognitive science (especially Behaviors &Attitudes)

Application of Neuropsychology, Cognitive Psychology, and Neuroeconomics in Tourism and Hospitality context.  


Research Methodology

Using different Methods and Contribution to Hospitality and Tourism Research Domain, Developing New Research Methods, Mathematical Modeling, Statistical Modeling

Instances: Structural Equation Modeling (Covariance-Based Models) (SEM), Partial Least Square (PLS) Models, Experimental Design, Scenario Based Methods, Surveys, Exploratory Factor Analysis (EFA), Confirmatory Factor Analysis (CFA), Network Analysis, Dynamic Network Analysis (DNA), Data Envelopment Analysis (DEA), Dynamic Data Envelopment Analysis (DDEA),  Cluster Analysis, Survival Analysis, Artificial Neural Networks (ANN), Non-Parametric Methods, Case studies, Grounded Theory, Phenomenology, Content Analysis, etc.


WORK HISTORY:


Lecturer, Instructor of Records, & Teaching Assistant in

• Statistic, Methodology, and Modeling Laboratory Instructor, University of Central Florida (UCF), Rosen College of Hospitality ManagementSpring 2016

• Guest Lecturer and Moderator for 2 sessions, Master of Hospitality Management, Event Management Class, Instructor: Dr. Kelly SemradSpring 2014 class

• University of Central Florida (UCF), Rosen College of Hospitality Management2013- Present

• Payam-Nur University (PNU) 2010-2013

• Sheikhbahaee Private Institute & University2011- for one semester

• Allameh Tabataba’i University2011- for one semester


Courses

Marketing for Hospitality and Tourism (HFT-2500), Advertisement and Marketing; Consumer Behavior; Festival & Event Management; Study of Tourism Industry; Leisure Time Planning; Tourism Projects Evaluation


Trainer

Using AMOS in Structural Equation Modeling2012 workshop

How to Use Nvivo in Qualitative Researches2012 workshop

How to Design Experimental Researches2011 workshop

SPSS for Exploratory Factor Analysis2010 workshop


Research Team Coordinator, Gardesh Pajuh Parseh Ltd. (www.tourismscience.ir), 2009-2013 (full-time)

Banquet Manager, Wedding Planner, Ghoreishi Catering Co. 2006-2007 (part-time)

Supervisor &Head WaiterMilano Restaurant 2006 (full-time)

Waiter, Hastia Turbo-trains,2005 (part-time)

Front Desk Agent & Night Auditor Pasargad Hotel2004-2005 (part-time)


PROFESSIONAL SERVICES:


• Member of Conference Executive Team (2015), 3rd World Research Summit for Tourism and Hospitality and 1st USA-China Tourism Research Summit: Transforming Partnerships, Head of Transportation Team. UCF Rosen College of Hospitality Management, Orlando, Florida, USA. 

• Analyzer (2015), Dick Pope Sr. Institute for Tourism Studies (DPI), The Curaçao North Sea Jazz Festival Report. UCF Rosen College of Hospitality Management, Orlando, Florida, USA.

• Analyzer (2014-2015), Dick Pope Sr. Institute for Tourism Studies (DPI), The Curaçao Tourism 2020 Master Plan, Granted Project. UCF Rosen College of Hospitality Management, Orlando, Florida, USA. Supervisor: Dr. Robertico Croes.

• Analyzer (2014), Dick Pope Sr. Institute for Tourism Studies (DPI), The Curaçao North Sea Jazz Festival Report. UCF Rosen College of Hospitality Management, Orlando, Florida, USA.

• Analyzer and Co-Author (2013), 27th Annual CFHLA Bacchus Bash at Orlando Premium Outlets, sponsored hospitality education fundraising event, Event Evaluation Survey and marketing research Report. The Central Florida Hotel & Lodging Association, Orlando, Florida, USA.

• Panel Assistant (2013), 2nd World Research Summit for Tourism and Hospitality: Crossing the Bridge, UCF Rosen College of Hospitality Management, Orlando, Florida, USA.

• Research Team Coordinator (2009-2013), Center of Hospitality & Tourism studies, Gardesh Pajuh Parseh Ltd. Tehran, Iran. Several Researches and Workshops on Research methodology and Experiment Design.

• Researcher (2012), Gardesh Pajouh Parse (ltd.). Tehran, Iran. "How to” Manual for Gathering Research’s Bibliography and Literature Review, Edited by Rajabi, Z.

• Researcher (2012), University of Twente, Enschede, Netherlands; University of Castilla-la Mancha, Albacete, Spain; University of Sassari, Sassari, Italy and University of Allameh Tabataba’i, Tehran, Iran. Social Networking Sites and Usage Behavior. Direct Supervisor: Dr. Gicomo Del Chiappa (Universities of Sassari and CRENoS).

• Consultant & Assistant (2012), UNWTO. Iran’s Domestic Tourism. Supervisor & Author: Dr. Hamid Zargham (Allameh Tabataba’i University).

• International Public Relation (2010), 3rd Mill Consortium. Tehran, Iran. International Conference on Hotel Management.

• Research Assistant (2009-2010), Allameh Tabataba’i University (ATU). Tehran, Iran. Evaluation of Iran’s Tourism Advertisement Movie Clips. Supervisor: Dr. Abolfazl Tajzadeh Namin. 

• Research Assistant (2009), Allameh Tabataba’i University (ATU). Tehran, Iran. Tourism Policy Planning, Exploring 4 Main Issues and Case Studies (Security and Safety, Effects and Outcomes, Stakeholders, and Foreign Direct Investment). Supervisor: Dr. Hamid Zargham. 

• Research Assistant (2009), Allameh Tabataba’i University (ATU). Tehran, Iran. Consulting for Zagros travel agency E-Business Model. Supervisor: Dr. Payam Hanafizadeh. 

• Research Assistant (2008-2009), Allameh Tabataba’i University (ATU). Tehran, Iran. Consumer Behavior in Business Tourism. Supervisor: Dr. Mohammad H. Imani K. 

• Research Assistant (2008), Allameh Tabataba’i University (ATU). Tehran, Iran. Implementing Benchmarking through Balanced Scorecard (BSC) for a Tourism Destination. Supervisor: Dr. Mehdi S. Motahari.

• Research Assistant (2008), Allameh Tabataba’i University (ATU). Tehran, Iran. Attraction Development Project. Supervisor: Dr. Mahmood Ziaei.

• Executive Manager (2005-2008), Islamic Azad University (IAU). Tehran, Iran. Hospitality &Tourism Pioneer Association.

• Project Manager (2005-2007), Zagros Strategic Studies, Iran Cultural Heritage, Handicrafts and Tourism Organization (ICHHTO). Tehran, Iran. Iran Rural Tourism Development Project.

• Editor and Consultant (2002-2004), Sheikhbahaee Private Institute & University (SHBU). Isfahan, Iran. "Traveler” Magazine (Internal Journal).

• Board of Foundation (2002), Sheikhbahaee Private Institute & University (SHBU). Isfahan, Iran. Tourism Club.


MEMBERSHIPS:


• Member (2012-Present), International Council on Hotel, Restaurant and Institutional Education (I-CHRIE). Richmond, Virginia, USA.


HONORS & AWARDS:


• 2014 The article "Methodological approaches to job satisfaction measurement in hospitality firms” was selected as the Highly Commended Paper of 2013. 

• 2013 Graduate Teaching Assistant, University of Central Florida, Rosen College of Hospitality.

• 2010 Ranked Top three at the International Hotel Conference in Kish Island.

• 2008 Ranked 37 among 5000 participants in National Tourism Management M.Sc. Entrance Exam.


VOLUNTEER EXPERIENCES:


• 2012 Road Rescue with Red Crescent; Sarab.

• 2012 Sessions for Junior Students. FAQ, Allameh Tabataba’i University; Tehran.

• 2008-2010 Teaching mathematics to Child labor; Tehran.

• 2005 Fundraising for Amaneh Orphanage; Tehran.

• 2004 Fundraising for Bam Earthquake and Registering to Rescue Team for Red Crescent; Isfahan.


TRAINING & INTERNSHIPS:


• 2006-2007 Restaurant Services, Table Functions in Avaye Jalb-e Sayyahan Institute Tehran.

• 2005 Iranian Tour Guides in Iran Cultural Heritage, Handicrafts and Tourism Organization Tehran.

• 2004 Tehran Grand Hotel Internship Tehran (160Hrs).

• 2003 Tour Packaging Internship in Yadman Travel Agency Isfahan (160 Hrs.).

• 2003 Ticketing Internship Prestige Travel Agency Isfahan (160 Hrs.).


توسط : Admin1  در تاریخ : 23-09-1394, 22:35   بازدیدها : 1367   
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